 Support
Our experienced support team are dedicated to resolving your critical technical support issues within the timeframe that your business needs. No two support situations are the same therefore the key to our offering is to provide a flexible framework that provides off / onsite report as required covering any combination of:-
Fixed Price Service Level Based support (eg Business Critical fixes within a number of hours)
Bank of Hours (Managed program of hours that are called off as requested)
Maintenance Agreements - we can guarantee your applications will be looked after no matter the version of Domino Notes / 3rd party integration tools / Operating Systems / Browsers etc
Application Support - we will provide an insurance policy for operation of your applications - even if developed by someone else.
Consultancy / Mentoring - Let us help you in planning, upgrade work or maintenance of your domino environment
Development Services - We can be your virtual Notes Development and Support team - there whenever you need us
Infrastructure Services - Mail Migrations / Integration / Clustering / Legacy Integration environments - we can support whatever infrastructure you require
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